How do I buy?

www.EUSupplies.com is an online store where you can find the products with guarantee & certain origin.

You can purchase products from our store by ordering online.

ONLINE ORDER

  1. Choose the products

You can browse through the product categories in the main menu to find what you want, or you can search for a specific item by entering the name.

  1. Add them to the basket

Once you have found the product you are looking for, choose the quantity and color variant you want, click on “ADD TO CART” and it will reach the shopping cart.

You can review the products in the shopping cart by clicking on the cart. You can choose to delete some products from the cart or increase the quantities for other products.

If you are a GPC Holder you can proceed to complete the order. If you’re not a GPC Holder, you can share the cart details with your assigned GPC holder for order completion.

  1. Complete the order

After you have added all the products you want to order to the cart, click on one of the “Proceed to checkout” button and you will complete the order page in one step.

Here you must fill in the following fields:

  • Your data: information needed to send the package to you.
  • Payment method: BT PAY or PayU
  1. Launch the purchase order

Once you have filled in all the fields necessary for the delivery of the order and the payment method and our accepted terms and conditions, click “Place your order” and your order will be sent to us.

At this time, you will receive the confirmation of your order at the e-mail address you provided us. You will also receive notifications (also at the email address you provided) regarding the status of your order.

If you need more help than you can find on the site, our customer support team can answer all your questions. Please send us an email at  or contact us by phone at +40722506483, during working hours, CET TimeZone.

  1. Delivery

After the order is confirmed, the delivery will take place in about 3 working days all over Europe. The courier will send information via SMS regarding the status of the shipment.

  1. Returns.

EUSupplies has a 14-day return policy in accordance with EU Law. Some exceptions may apply to special orders or depending on items and will be highlighted on the website. Any items found defective 14 days after acceptance will be replaced without any costs. For returns, the user will create a return label from his account for the items he wishes to return. The designated courier will schedule the pick-up for those items.

Thank you, EUSupplies team!